Shipping Protection lets customers add delivery protection to their order, funded by your store, not a third party. The option appears on your cart, product pages and in checkout, always unchecked, so customers opt in themselves. You set the fee by cart subtotal and keep all of it. If something goes wrong, the customer reports it from their order status page. You see their note and photos, message them back, and approve a refund or send a replacement draft order. Every decision is yours.

• Opt-in package protection on your cart, product pages and checkout
• Customers report a lost, stolen or damaged delivery from their account
• Approve a refund or send a replacement draft order in one click
• You keep every protection fee. We never take a share of it
• Set your own protection rates, rules, and branding