The person who orders isn't always the person who pays, or the one who packs. RNS Copy Order Emails sends a copy of each order confirmation to extra addresses: a customer's accounts payable team, your warehouse or a bookkeeper. Set addresses per customer or for every order. Pro copies shipping, cancellation and refund emails too. Every copy is logged, with Resend.

• Copies order emails to extra addresses: accounts, warehouse, bookkeeper
• Set addresses per customer, or for every order
• B2B: every contact of a company shares one list
• Shipping, cancel and refund copies on Pro
• Every copy logged, with Resend and Send to a different address

Something went wrong with one product: a shipping delay, a backorder, a recall. Everyone who ordered it needs to know, and emailing them one by one is slow. RNS Email Product Buyers emails everyone who ordered it in the last 60 days (your newest 1,000 orders) in three steps: pick the product and orders, check the list (one email per customer), write from a ready text and send. Every recipient's status is kept. For order updates only, not marketing.

• Email every customer who ordered a product in the last 60 days
• See and untick recipients before you send; one email per customer
• Preview the real email, send a test, then send; stop at any time
• Every recipient's status, plus resend to a different address
• Follow-ups, resend all failed and CSV export on Pro