Return Helper: Return Centre Deals

Develop by Return Helper

Built for Shopify

Free App

Automated returns & generate labels through a branded portal

11 Reviews

7.8

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About Return Helper: Return Centre

Launched Jul 14, 2022

Built by Return Helper

Email :

[email protected]

Address

Unit 806, 8/F, Data Technology Hub,, Tseung Kwan O Industrial Estate, No.5 Chun Cheong Street, Tseung Kwan O, NT, 852, HK

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Description

Automate Returns through a multi-language Branded Portal and 15+ Local Return Centers

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Return Helper: Return Centre is a comprehensive return management solution designed to streamline and optimize the return process for retailers, especially focusing on cross-border merchants. It integrates seamlessly with numerous international warehouses and shipping partners, providing a robust platform for efficient returns.

Seamless Integration: Offers integration with over 15 overseas warehouses in countries including the U.S., Canada, U.K., and more.
Wide Shipping Network: Connects with 30 international shipping partners to ensure reliable and efficient shipping logistics.
Customizable Returns Portal: Retailers can personalize their portal with custom logos, colors, images, and return reasons.
Automated Shipping Labels: Automate the generation of shipping labels with over 30 carrier integrations.
Localized Support: Provides local return collection services through warehouses in 15 countries.

This app is praised for its user-friendly interface and excellent integration capabilities, as reflected in numerous positive reviews. Users appreciate its efficient and seamless return process, especially the automated shipping features and robust international support.

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Pros

Seamless integration with over 15 overseas warehouses, enhancing international return management
Connection with 30 international shipping partners, facilitating efficient global logistics
Customization options for the returns portal, including logo, color, image, and return reasons to align with brand identity
Smart rules to define specific return outcomes, such as return windows and non-returnable items, promoting flexibility in return policies
Automated shipping label generation simplifies the returns process across 30+ carriers
Multilingual email notifications to customers at each step of the return process, enhancing communication
Local return collection services in 15 countries improve accessibility and convenience for customers

Cons

Dependency on integration capabilities and the stability of shipping partners, which might vary internationally
Customizing the returns portal could require additional setup time and technical resources
Potential complexities in managing smart rules, especially for businesses with varied product lines
Language differences in email notifications may lead to communication issues if not accurately translated