Replyed connects to your store and your support inbox and answers customer emails for you. It finds the order by email address and replies with real data: where the package is and what your own return rules say. You set those rules once. If a rule is missing, the agent never invents it, it hands the ticket to you. Start in suggest mode and approve every draft, then switch to automatic when you trust it.

• Replies with the real order status, tracking link and delivery information
• Warns you when your settings contradict the policies published on your store
• Hands the ticket to you when a ticket escalated and need your review
• Sorts open tickets by chargeback probability so you handle the risky ones first
• Builds the chargeback evidence dossier for a dispute, ready for you to review