Refitto gives your store an exchanges and returns portal with your logo and colours. Your customer looks up their order with its number and email, chooses what to return, and the portal offers a size exchange or store credit first instead of a refund. You set the rules (return window, non-returnable products, sale items exchange-only) and the portal applies them automatically. Every request arrives in a dashboard alongside the Shopify order, with no back-and-forth emails.

• Portal with your logo, your colours and a link with your store's name
• Offers a size exchange before a refund so you don't lose the sale
• Store credit when the size the customer wants is out of stock
• Automatic rules: return window, excluded products, sale items exchange-only
• Dashboard with every request and its Shopify order alongside