Raqmee unifies conversations from WhatsApp, Instagram, Facebook, and email in a single inbox. It helps merchants confirm COD orders, organize customer issues through a case-based CRM, and coordinate work across team members. AI tools are available to assist with faster and more consistent replies.

• Unified inbox: All messages from WhatsApp, IG, FB, and email in one place.
• Automatic COD confirmation: Confirm COD orders automatically from the inbox.
• AI sales assistance: AI suggests products and helps guide customers to buy.
• The AI analyzes your customer conversations across all channels automatically.
• Case-based CRM: Organize customer issues with simple case workflows.