Sydonia helps shoppers choose products and complete purchases through multilingual AI chat, voice memos and calls. It uses your catalogue, store information and additional documents to answer questions, explain options and add chosen items to the cart. Shoppers can continue the conversation on WhatsApp or receive follow-ups with their consent. Use the console to customise voices, messages and behaviours, test and teach your assistant how to respond.

• Recover carts and reengage prospects with personalised WhatsApp follow-ups
• Guide shoppers using their goals, your catalogue and additional information
• Provide technical support using your store information and product documentation
• Run brand surveys and collect customer feedback through conversations
• Connect storefront chat, voice and WhatsApp in one multilingual conversation