We made Propair after selling over million of furniture online. Warranty claims and damaged items were a massive bottleneck for us (selling furniture is not easy). After three years of error, tweaks in plans, and testing many different approaches to satisfy customers while keeping costs low, we built the perfect process that provides exceptional customer satisfaction while turning warranty claims around from a business expense to a business income.

• Built by furniture founders for furniture founders
• Handle the claims in-house, or let us handle them for you
• Complete control of warranty packages.