Opus gives merchants one place to define return rules, receive customer requests, review evidence, approve outcomes, track inbound packages, inspect returned items, and complete Shopify native exchanges, replacements, refunds, or store credit. Designed to be simple and intuitive, Opus offers a free, simple and understandable platform for merchants. Setup takes under 1 minute, and integration is straightforward and easy.

• Set return windows, eligibility rules, and product or variant exclusions
• Support variant exchanges, replacements, and Shopify store credit
• Track requests, inbound parcels, inspections, and Shopify outcomes