Support questions pile up on stores of every size, and most are asked and answered many times over. SupportBot handles those conversations for you. It reads your products, pages, policies and FAQs, and answers from that content alone, so it does not invent shipping rules or delivery promises it cannot keep. Shoppers ready to buy can find products and build a cart without leaving the chat, and signed-in customers can check their own orders. Anything it cannot answer goes to your team.

• Answers only from your own products, pages, policies and FAQs
• Searches your live catalog and adds items to the customer's cart
• Gives signed-in customers their real order and return status
• Hands off to your team by email or Slack when a customer asks
• Writes in your brand's tone of voice