Haven adds safe self-service to the moments after checkout. Customers change their shipping address or request a cancellation from the order status page or a hosted portal — no support ticket needed. You stay in control: set time windows, block changes once fulfillment starts, and route sensitive orders to an approval inbox with live order detail. Optional automation applies safe changes instantly. Paid-order cancellations require your approval unless Pro auto-refund is enabled.

• Customers edit shipping address or request cancellation from the order page
• Guardrails: time windows, fulfillment checks, product and customer tag rules
• Approval inbox with live order detail — approve or decline in one click
• Safe automation: auto-approve address edits, auto-cancel unpaid orders
• Customer emails with your logo, color, and reply-to — plus a hosted portal

CreditWhere adds a one-question survey to your Thank you and Order status pages. Customers choose how they heard about you, with optional follow-ups such as which podcast or creator. Each answer sits next to Shopify's own first and last visit for the same order, so you can see where customers and last-click disagree, like podcasts or word of mouth recorded as direct. Answers are saved on the order as metafields, included in reports and CSV export, and shown in your customer's language.

• One-question survey on the Thank you page and the Order status page
• Compare survey answers with Shopify's first-click and last-click by channel
• Optional follow-up questions, like which podcast or which creator
• Answers saved on each order as metafields for reports and filters
• Translate the question so customers see it in their checkout language