Peg is an AI returns agent that helps Shopify retailers resolve every return more intelligently. Peg guides customers through self-service returns, uses photos, return details, and your policy to determine the best outcome before anything ships. Offer Store Credit or Discount to Keep, automate labels and refunds, verify returns, and route eligible items for resale. Return Insights shows return rates, reasons, product trends, and opportunities to improve.

• Automate returns from customer request through resolution
• Apply your return policies and approval rules automatically
• Save sales with Store Credit and Discount to Keep
• Verify returns with photos and reduce return abuse
• Create labels, route returns, and recover value through resale