With 1-to-1 live video, connect your online customers with your staff and create a human and personal shopping experience — precisely when they need it most. Imagine this: a customer is browsing your website, unsure about their purchase. They are ready to buy, but hesitating. With a click, they’re instantly connected via live video to a member of your team, getting real-time advice, personalized recommendations and the confidence to checkout. That’s the power of Parla Connect.

• Capture real-time customer interest with embedded 1-to-1 live video calls
• Fully customizable: Design your pop-up + button
• Understand your customer's shopping journey with real-time insights
• Control staff availability: Toggle on/off when your team is available
• Chat with your customers on-demand or scheduled calls with them