Survidi asks customers about the order they actually placed, not a generic rating. Surveys arrive by email and open as a short chat. Completing one earns the shopper a personalized discount code for their next visit. Ask abandoned checkouts what stopped them, or check in just before repeat customers would reorder. Answers, AI summaries and revenue from redeemed codes land in one dashboard. Setup takes minutes: scan your store once and Survidi writes the questions.

• AI writes each question from the exact products ordered, in your store's voice
• Abandoned checkout surveys ask why, with a code only for reasons you choose
• Loyalty check-ins timed to each product's reorder window, not a flat delay
• Rewards are single-use discount codes minted in the customer's own name