Under EU consumer law, shoppers can withdraw from an online purchase within 14 days. Handling these cancellation requests by email is slow, error-prone, and hard to document. EU Withdrawly gives customers a storefront form to submit withdrawal requests, then uses AI to classify each reason and redact personal data. Merchants review, approve or reject, and notify customers from the Shopify admin. Every action is recorded in an audit trail, so you stay compliant and resolve cases faster.

• Storefront widget where customers submit withdrawal requests in 6 EU languages
• AI sorts each request by reason and hides personal data before you review it
• Review, approve, reject and track every request from your Shopify admin
• Send automatic status emails to keep customers updated on their request
• Sync with Shopify Returns and keep a full audit trail for EU compliance

Your thank you and order status pages are the last screens every customer sees, and they show only the order summary. Encore fills them with blocks you configure in the admin: recommendations and a next-order discount code on the thank you page, an NPS survey and a reorder list on the order status page. Every block can run as an A/B test, and the dashboard shows the revenue each one brought in. Setup needs no theme code, so you can publish a block, read the results, and change it.

• Thank you page upsell block with product picks and a next-order discount code.
• NPS survey and a reorder list on the order status page, answered once per order.
• A/B test any block, with a warning when the sample is too small.
• AI picks the upsell products, and never suggests what the customer just bought.
• See the revenue, conversion rate and dismissal rate each block produced.