Tacey is an AI order agent for Shopify. The moment a customer places an order, Tacey validates the address, checks fraud signals, detects duplicates, and makes one decision: PASS, AUTO-RESOLVE, or FLAG. Problem orders are held automatically. Customers are contacted and guided to fix them before your warehouse sees the order. Includes the full Operations Toolkit (40+ apps): discount intelligence, catalog health, customer intel, fulfillment ops, and cross-order analytics. One install. Zero extra

• AI reviews every order: PASS, AUTO-RESOLVE, or FLAG problem orders automatically
• Detect bad addresses, fraud signals, and duplicate orders instantly
• Hold risky orders & guide customers automatically to fix details before shipping
• Includes 40+ Ops Toolkit apps in one install: discount intel, catalog health etc
• Full AI decision log on every order. No black boxes, complete transparency

Arbyn is a 24/7 AI support chatbot and sales agent for your store. It reads every support email and live chat, works out what the customer needs, pulls live order and customer details, and replies in your brand voice. it updates the shipping address and adds a discount you set up to the cart on its own, and it cancels orders, issues refunds, sends gift card, reships, and starts returns once you approve. It recommends products and upsells in chat, subscription and sharpens with every conversation

• Answers support email and live chat 24/7 in your brand voice
• Cancels, refunds, reships, and issues gift cards on your approval
• Updates shipping addresses, handle escalation and starts returns in conversation
• Recommends products, start quiz, bundles & upsells to turn questions into orders
• Looks up order status, gift cards, and subscriptions instantly