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Shoppers tell Neo what they need in their own words, like a linen shirt for a summer wedding. Neo opens matching products in your store's design, numbers them, answers questions about fabric, sizes and stock, adds the size and color they ask for to the cart, and opens your own checkout. It replies in the shopper's language, Hinglish included. Neo learns your catalog, policies and theme on install, with no code. You read every conversation and see what shoppers asked for that you don't stock.