An AI agent for your storefront chat. It answers where-is-my-order, delivery, COD, returns and exchange questions using your live Shopify orders, your policy pages and your published pages. A shopper sees order details only after the email or phone they type matches the order. Any reply that can't be traced to your store's data is held back. Tricky chats are handed to your team and land in the app's Chats tab with the shopper's contact. Start in the app, switch the chat on in your theme.

• Answers order status and tracking from live Shopify orders
• Returns, exchanges, delivery and COD answers from your own policy pages
• Shows an order only after the shopper's email or phone matches it
• Hands tricky chats to your team, with the shopper's contact, in a Chats tab
• Store view: sales, orders, AOV, repeat buyers and conversion