Customers reach out through multiple channels, and support teams often lack the context needed to help them quickly. MindChat brings all your customer conversations into a single inbox while automatically syncing order and customer data from your store. When a customer asks about their purchase, your team sees the relevant order details alongside the conversation. An AI assistant can handle common questions and hand over to human agents when needed.

• Unified Inbox with Whatsapp, Facebook, Instagram and Tiktok chat
• Order and Customer Sync
• AI Assistant with Human Handover
• WhatsApp Campaigns and Notifications
• Track, prioritize, and manage support requests with ticketing system

Mindengage adds powerful re-engagement to your storefront. Capture consent with beautiful on-site popups, then bring shoppers back with web push notifications. Trigger messages from real behavior like abandoned carts, product views, and back-in-stock, or send one-off broadcasts to any segment. Build personalized, multi-step journeys and track every event with a first-party pixel. Powered by Mindchat, so push works alongside your email, SMS and WhatsApp.

• Web push notifications for desktop and mobile web
• On-site popups for opt-in, offers, announcements and back-in-stock alerts
• Consent-first capture, logged and GDPR/Privacy-friendly
• First-party pixel: page_view, product_view, add_to_cart and more, in real time
• Unified with Mindchat — orchestrate push beside email, SMS and WhatsApp