ReturnMate brings returns, warranty, repairs, exchanges, logistics and reporting together in one simple Shopify app. Customer service, logistics and repair teams can manage every RMA from request to resolution with shared dashboards, clear handovers, audit trails and SLA visibility. Built for merchants that need more than a basic returns app, including repairs, supplier fault tracking, product improvements, Dangerous goods support, multi-location workflows and post-sale reporting.

• One workspace for customer service, warehouse, logistics, repairs and warranty
• Simple RMA flows with audit trail, team views, saved filters and SLA visibility
• Dashboards for faults, suppliers, repairs, labour and post-sale reporting