Krato adds an AI chat assistant to your store that talks to shoppers in real time. It answers product and order questions, suggests relevant products, and helps recover abandoned carts so more visitors become buyers. The assistant captures leads with consent and can follow up by email or SMS. It speaks multiple languages and learns from your products and store content, so merchants get round-the-clock customer support without extra staff.

• AI chat that answers product and order questions instantly
• Smart product recommendations and upsell suggestions in the chat
• Abandoned cart recovery with automated follow-up messages
• Lead capture with consent, synced to your CRM
• Multi-language replies trained on your store content