CS Shield uses an AI first approach to spam and threat detection. Every contact form submission is analysed for hostility, profanity, spam, and threats of legal action before being passed on to your support inbox. We will block out any profanity in the email your team receive, allowing them to stay professional and resolve customer issues, while also clearly identifying and flagging priority messages so you can respond to the most important things first.

• AI & Keyword Analysis of contact form submissions
• Profane & Violent language blacked out in submissions
• Clear, visual priority & urgency flagging
• Utilise your existing contact form without adding more pages or features