Koala Plus is a cutting-edge app designed to enhance communication between Shopify merchants and their customers through the power of automated WhatsApp notifications. With Koala Plus, customers receive timely order confirmations immediately after making a purchase, providing peace of mind and transaction assurance. As their order progresses, the app sends real-time shipping updates, ensuring that customers are always in the loop regarding their delivery status. In cases of refunds or returns, Koala Plus promptly notifies customers, fostering transparency and trust. The app operates fully automated, streamlining communication without any manual intervention and ultimately saving merchants valuable time. All notifications are dispatched using a verified and trusted WhatsApp account, delivering reliable and official messages. To utilize Koala Plus, customers need to have a registered WhatsApp number, paving the way for seamless and direct interaction.