KX - ORDER CANCEL is a convenient app designed to enhance the customer experience by allowing them to directly cancel unfulfilled orders from their account page. This functionality not only empowers customers but also significantly reduces the support burden on merchants. The app features a customizable cancellation portal where businesses can capture the reasons for cancellations, offering valuable insights into customer behavior. Store administrators have full control over the app's settings, including the ability to add or edit cancellation reasons, manage email notifications, and decide whether to automatically restock inventory. With these features, KX - ORDER CANCEL streamlines the order cancellation process, ensuring a smooth and self-service experience for customers while optimizing backend operations for merchants.