KaratCare is a complete repair management system built for jewelers. Replace spreadsheets, manual follow-ups, and scattered notes with one streamlined workflow inside Shopify. Customers submit repairs through a branded portal, while each job moves through a customizable pipeline with automatic email and SMS updates. Generate shipping labels, create quotes and invoices tied to orders, track warranties, and monitor profitability per repair. Built for both online and in-store jewelers.

• Branded repair portal with real-time status tracking
• Custom repair workflow with automated email and SMS updates
• Quotes and invoices linked directly to Shopify orders
• Shipping label generation for seamless repair logistics
• Warranty tracking and repair eligibility management

KaratSync updates product costs and selling prices based on live gold, silver, and platinum spot rates. Filter by purity, tag, vendor, or collection, then apply bulk updates with configurable labor and markup rules. Schedule recurring updates daily, weekly, or monthly. The built-in Weight Manager flags products missing weight data. Every batch edit is logged with full history and one-click undo. Includes margin reports with CSV and PDF export.

• Bulk cost and price updates for gold, silver, and platinum jewelry
• Schedule automatic repricing daily, weekly, or monthly
• Weight Manager finds and fixes products missing weight data
• Full edit history with one-click undo for every batch update
• Margin reports and price comparisons with CSV and PDF export