OrderX helps merchants manage cash-on-delivery orders by sending automated WhatsApp confirmation requests through the official WhatsApp Cloud API. Customer responses can confirm or cancel orders, and OrderX updates the related Shopify order with tags and notes. Merchants can also automate dispatch, tracking, cancellation, review, and abandoned checkout messages, while controlling delays, working hours, retries, exclusions, and blocked numbers.

• Automate COD order confirmations through the official WhatsApp API
• Let customers confirm or cancel orders directly from WhatsApp
• Automatically add confirmation tags and notes to Shopify orders
• Control message delays, working hours, retries, and exclusions