M360 WhatsApp Automation+Chat is a powerful tool for merchants looking to streamline their sales, support, and marketing efforts. Designed to tackle common e-commerce challenges, it helps businesses recover lost sales by sending timely WhatsApp reminders for abandoned carts. The app allows merchants to sync their catalogs seamlessly, enabling a smooth WhatsApp shopping experience where customers can place orders directly through chat. Real-time order tracking is facilitated via WhatsApp messages, keeping customers informed at every stage of their purchase. The platform also features AI-driven chatbots to automate customer interactions, reducing manual workload and enhancing customer engagement. With its ability to consolidate all customer chats into a single inbox, teams can manage communications more efficiently. Additionally, businesses can schedule and send personalized broadcasts and alerts via WhatsApp, optimizing customer retention and loyalty.