Konvo is an AI-native customer support platform for e-commerce. Its AI Agents resolve order, shipping, product, and policy questions across Email, WhatsApp, and Chat in your brand's voice, with your Shopify catalog and knowledge base. You set what the AI Agent handles alone, what needs review and when to hand off. Your team works from one inbox and gets tasks and questions from the AI Agent to resolve questions faster. Customers get instant answers, 24/7.

• Your AI Agent resolves order, shipping, product & policy issues end to end
• Helpdesk built for scale: manage Email, WhatsApp & Chat in one inbox
• Your guardrails: what the AI Agent answers, what needs review, when to hand off
• Connected to your stack: integrations to resolve the most complex tickets
• Powerful analytics: turn customer conversations into insights and revenue