HiO is an AI partner for your business. It connects to your Shopify store and every channel your customers use - email and social - and handles what comes in. It reads each message, pulls context from your product catalog, order history, and brand voice, and drafts a personalized reply ready for your review. You approve, edit, and give feedback, and HiO learns your preferences and gets more accurate over time.

• Email and social land in one place, read and answered in your voice
• Knows your products, orders, and policies, so every reply carries your business
• Spots patterns and turns them into next moves