Concierge helps shoppers find products by description or photo, compare options, check stock and manage their cart. It answers from your store policies and helps customers with their orders: tracking, plus cancellations, address changes, returns and refunds within your limits, once you turn them on. Shoppers chat in their own language and can message your team. You get analytics, Monday briefs and custom themes. Includes its own search engine and read-only MCP for ChatGPT and Claude.

• Find and compare products by description or photo with live stock checks
• Manage carts; track, cancel, change, return or refund orders within your rules
• Answer store-policy questions in many languages and draft messages to your team
• Review shopper analytics and Monday briefs; customize your widget theme
• Read-only catalog access for ChatGPT, Claude and other AI assistants via MCP