Orby puts a shopping assistant on your storefront that answers from your store's real data instead of guessing. When a shopper asks about a product, the assistant looks it up through Shopify and replies with the live title, variants, and availability. Shoppers can also check their own order status, and details are shared only when their contact information matches the order. You choose which collections, products, and media it uses, and how it speaks. Conversations are saved for review.

• Answers product questions from live catalog data, never invented details
• Lets shoppers check their own order status after contact verification
• Knowledge base you curate from your collections, products, images, and videos