All-in-one platform for retention, support, sales & marketing.
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Gleantap: Retention Automation is a comprehensive customer experience platform designed to leverage customer data for improved engagement, ultimately driving repeat purchases and increasing revenue. The platform integrates four key modules—Omnichannel Inbox with AI, Marketing Automation, Sales CRM, and Reputation Management—into a seamless solution, simplifying your workflow. By automating full customer journeys based on behavior or specific timing, Gleantap allows businesses to deploy AI agents for responsive interaction across multiple channels such as Email, SMS, Web Chat, and popular social media platforms like Facebook Messenger, Instagram, and Whatsapp. The app empowers you to engage customers through dynamic, two-way conversations using both AI and human agents, enhancing the customer experience. With Gleantap, creating multi-touch journeys tailored to customer data is straightforward, and you can also utilize forms for collecting feedback, surveys, or generating reviews. To support your marketing efforts, a dedicated Customer Success Manager is available to ensure the success of your campaigns. Whether you're looking to build intuitive pipelines for lead tracking, upsells, or fulfillment, Gleantap provides the tools necessary for effective customer retention and growth.
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