ZippTicket connects to your Shopify store so your support team always has the full picture. When a customer writes in, agents instantly see their order history, fulfillment status, and transaction details inside the ticket. AI-powered draft responses use this context to suggest accurate replies. Manage support across email, live chat, social media, and a self-service help center from one dashboard. Tickets are automatically enriched with order numbers mentioned in customer messages.

• Shopify order and customer context displayed automatically in every ticket
• AI-powered draft responses using real order data for accurate replies
• Unified inbox for email, live chat, social media, and help center