Fortia AI Customer Support helps Shopify merchants manage customer inquiries effortlessly. Our AI assistant analyzes incoming emails, fetches real-time order & tracking information from your store, and drafts professional responses automatically or in Copilot mode. Set up custom rules, manage returns, and save hours of support work every day.

• Automated AI email drafts and intelligent customer support responses.
• Real-time Shopify order lookup and tracking number synchronization.
• Custom AI tone, brand rules, return policy management, and copilot mode.