Since 19 June 2026 the online withdrawal button is mandatory (§ 356a BGB, EU Directive 2023/2673). FloziBack adds it to your shop in minutes as an app embed above the footer or as a block, no code. Customers withdraw right in your shop, guests included. Every declaration is accepted and stored with an evidentiary timestamp, and the confirmation of receipt is sent automatically. In the dashboard you check the order match, decide by email and export everything as evidence.

• EU withdrawal button per § 356a BGB – no login required, live in minutes
• Every declaration is accepted and stored with an evidentiary timestamp
• Automatic confirmation of receipt by email – form in 12 EU languages
• Dashboard with order matching, decision emails, CSV and PDF evidence
• Shopify Returns sync, order tags, webhook, your own logo and sender domain

From 27 September 2026, shops selling to EU consumers must show the harmonised legal guarantee notice and, for products with a manufacturer's durability guarantee, the GARAN label. FloziWarranty creates both from the official EU templates in all 24 EU languages. Set guarantee periods per variant, by CSV import or with rules by vendor, product type or tag. A setup wizard places the labels on product pages, in the cart and on the thank-you page. The app reads no customer or order data.

• GARAN label and legal guarantee notice built from the official EU templates
• All 24 EU languages, shown automatically in the language of your customer
• Guarantee periods per variant, by CSV import, bulk edit or automatic rules
• App blocks for product page, cart, cart drawer, checkout and thank-you page
• Compliance export and label PDFs for packaging and your documentation

Ask customers right after checkout on the thank-you page: “How did you hear about us?”, NPS, satisfaction or free text. FloziSurvey ties every answer to the order and shows which channels drive revenue, how first-time buyers differ from repeat customers and where checkout falls short. Ready-made templates, targeting by order value, country and first purchase, CSV export, plus Klaviyo, Google Sheets, webhooks and an API. German and English, hosted in Frankfurt.

• Thank-you page survey: multiple choice, NPS, star rating, free text, yes/no
• Attribution: revenue per answer, multi-touch and customer value per channel
• Targeting by order value, country and first-time buyers; drag-and-drop options
• Klaviyo, Google Sheets, webhooks, n8n, API and MCP for AI assistants
• GDPR: EU hosting, data minimisation, automatic retention, German and English