SLA Guard helps merchants prevent fulfillment delays from becoming customer complaints. It automatically monitors paid orders against a configurable fulfillment SLA in hours and sends timely alerts when orders become overdue. Merchants can quickly identify delayed orders, prioritize fulfillment, and stay on top of operations without manually checking orders. Simple setup, automated monitoring, and actionable alerts make fulfillment management easier and help them respond before delays escalate.

• SLA Monitoring — Track paid orders against your fulfillment SLA hours.
• Overdue Alerts — Get alerts when orders pass their fulfillment SLA hours.
• Fulfillment Dashboard — See orders within SLA, approaching, breached, or overdue
• Custom SLA Settings — Set order fulfillment time limits for your store.