Send automatic SMS & WhatsApp messages (automation) for every order event — order placed, payment received, fulfillment, out for delivery, delivered, refunds, COD orders and abandoned checkouts. OTP login available for stores using legacy customer accounts.

• 12 automated events: orders, delivery updates, refunds, COD & welcome messages
• Abandoned cart recovery — auto-cancelled when the customer completes checkout
• Fetch approved DLT SMS & WhatsApp templates for sending notification