Review Request sends branded review invitation emails after delivery. Merchants connect Google and Trustpilot links, verify their sending domain, and customize email templates. Customers can leave private feedback when something went wrong, while public review links stay available. Merchants manage conversations in a feedback inbox, reply by email, and track sends and clicks. Automate invites with delay and cooldown rules, or send manually from Orders.

• Automated review invites after delivery, with delay and cooldown controls
• Google and Trustpilot review destinations with click tracking
• Private feedback inbox with email replies and customer threads
• Branded emails from your verified domain via Amazon SES
• Manual sends, campaigns, templates, and sending history