Egentify is an AI support agent that resolves customer questions in chat, email, and voice before your team needs to step in. It uses your live store data (products, orders, shipping, policies) to answer accurately, and routes only what it can't handle to your team. Watch every conversation live and take over any chat from a shared dashboard. Egentify significantly reduces the support volume reaching your team.

• Answers chat, email, and voice questions before your team needs to step in.
• Looks up orders, tracking, and shipping status directly from your store
• Unified ticket inbox with full conversation history across every channel