Crescendo Lab - CRM x LINE is designed to empower e-commerce brands by automating the creation of comprehensive 360-degree customer profiles. The app facilitates precise customer segmentation and enables personalized marketing and sales efforts directly through LINE. This helps businesses enhance customer lifetime value by nurturing relationships deeply on the popular messaging platform. With automatic notifications via LINE, LINE notification messages, and SMS, the app maximizes communication efficacy while reducing SMS costs. Its features include effortless member identity binding through LIFF and OTP SMS and the ability to auto-send notifications with a phone number. Additionally, the Omni-channel Membership Card feature showcases orders, coupons, and member data, providing a seamless and integrated customer experience.