Costuvia Desk connects to your store and handles customer service with AI. It reads order, customer, and fulfillment data to answer questions accurately — order status, tracking, returns, product questions — across your support channels. Your team reviews and approves responses or lets Costuvia resolve routine tickets automatically, cutting response times and freeing you to focus on growth.

• AI replies with real order and tracking data from your store
• Automates routine tickets: order status, returns, cancellations
• Human approval mode — review every AI reply before it sends