WhatZi - WhatsApp AI Automation solves manual order confirmation issues that waste merchant time and slow customer interactions. It sends automatic WhatsApp messages for order confirmations, processes customer replies, and updates order statuses in Shopify. The app integrates Shopify with WhatsApp to handle order confirmations, abandoned cart reminders, and fulfillment updates from one dashboard. This reduces manual tasks and improves order management efficiency.

• Send personalized WhatsApp order confirmations instantly with AI automation
• Process confirmations or cancellations in WhatsApp and auto-update Shopify order
• Recover lost sales with automated WhatsApp cart reminders and smart follow-ups
• Track WhatsApp order confirmations, customer engagement, and recovery metrics
• Notify customers instantly on WhatsApp about shipping, delivery, & order status

ChatZi adds a WhatsApp chat button to your storefront, giving customers a direct way to reach you on WhatsApp. When a customer clicks the button, WhatsApp opens with a pre-filled message that includes the page they were browsing, giving you instant context for every conversation. The widget is fully customizable through the Shopify theme editor. You can adjust the button color, size, position, and label text without writing any code.

• Customers reach you on WhatsApp with a single click from your store.
• Pre-filled messages include the page the customer was browsing when they clicked
• Customize button color, size, position, and label text in the theme editor.
• Control widget visibility separately for desktop and mobile.
• Enable or disable the widget anytime from the app dashboard.

Shoppers often email or call to ask where their order is, and answering takes up your time. TrackZi adds an order tracking page to your store that is ready as soon as you install, with no code or theme editing. Connect your carrier and delivery status updates automatically as parcels move. Customers enter their order or tracking number with their email or phone to see status, items and progress. Choose from 17 designs and use the dashboard to see order lookups and support questions answered.

• Branded tracking page goes live on install, with 17 designs and no code needed
• Customers find their order status with order or tracking number, email or phone
• Live updates from carriers keep delivery status up to date automatically
• Dashboard shows order lookups, live visitors and support questions answered
• Customers get order updates anytime, without emailing or calling your store