UserLoop Surveys & Feedback

Learn what your customers want, and where they're coming from.

EVM Customer Testimonials

Collect & Show Testimonials with photos in slider & grid style

UserLoop Surveys & Feedback

Learn what your customers want, and where they're coming from.

EVM Customer Testimonials

Collect & Show Testimonials with photos in slider & grid style

Rating

Rating

30 Reviews
9.1
465 Reviews
9.1

Pricing

Pricing

  • $29-$229 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • $7.99-$14.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Multi-language support
  • Customer satisfaction tracking
  • Csv export
  • Email surveys
  • Checkout surveys
  • Ai question writing
  • Response analysis
  • Identify customer segments
  • Product improvement
  • Abandoned cart surveys
  • Response incentives
  • Photo reviews
  • Premade templates
  • Slideshow format
  • Testimonials grid
  • Submission form
  • Sort testimonials

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Pros

Pros

  • Comprehensive survey capabilities at multiple points in the customer journey (checkout, cart abandonment, delivery, etc)
  • AI assistance for writing survey questions and analyzing customer responses
  • Automatic translation into 100+ languages, broadening accessibility
  • Ability to identify high-value customer segments and track customer satisfaction
  • Supports checkout extensibility and various survey delivery methods (email, link)
  • Options to incentivize responses with discount codes and gift cards
  • Export survey response data to CSV for further analysis
  • AI-powered analytics segment responses by spend, AOV, and customer profile
  • Showcases customer testimonials in a grid or slideshow format
  • Enables easy collection of testimonials through an email or website form
  • Supports collection of product photos for visual reviews
  • Offers multiple display styles and 5 premade templates for customization
  • Simple to sort testimonials from the admin panel
  • Customization is user-friendly and straightforward
  • Backed by a supportive support team

Cons

Cons

  • Potential complexity in setting up and managing multiple surveys across different stages
  • Dependence on AI accuracy for writing effective survey questions and analyzing responses
  • Possible language translation inaccuracies, despite the wide range
  • Limited to only grid and slideshow display styles
  • May require some initial setup and design adjustments
  • Might depend heavily on customer participation to gather relevant testimonials
  • Limited templates might not cater to all design preferences
  • Functionality might be basic compared to more comprehensive testimonial management systems

Launched

Launched

Mar 21, 2021
Oct 24, 2016

Developer

Developer

Apps:

1

Average Rating:

5

Reviews:

30

Apps:

10

Average Rating:

4.6

Reviews:

3,092

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