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Pros
Pros
Access to seriously discounted USPS and UPS rates, which can save money on shipping
Ability to automate shipping, reducing manual tasks and saving time
Includes tools for customer marketing and branding, aiding in business growth
Supports multichannel shipping, allowing users to connect all selling channels and orders in one place
Powerful automation and presets streamline shipping, tracking, and returns processes
Real, live human support available through phone, chat, and email for comprehensive assistance
Seamlessly integrated with Shopify
Fast access to multiple carriers
Fulfilment automation and shipping analytics to save time and money
Intuitive tracking notifications
In-house delivery support
Returns portal for better post-purchase experiences
Live quotes for multiple delivery options at checkout
Discounted shipping rates with domestic and international carriers
One-click label printing, picklists, and pack slips
Smart carrier allocation and insights to control shipping costs
Automated tracking notifications and customizable, branded tracking
Cons
Cons
Some users might find the initial setup and configuration complex as it includes many features
Although automation is beneficial, it may take time for users to fully understand and utilize all the automated features effectively
Integration with certain platforms or tools might not be as seamless as expected, potentially requiring additional adjustments
Users with lower shipping volumes might not find the pre-negotiated rates as advantageous compared to high-volume shippers
Customer service, while available through various means, might have wait times during peak hours
Not compatible with Australia Post unless you have a credit account