POWR: Live Chat

Customer support live chat in real-time w/ Facebook Messenger.

QuickCEP: Live Chat&AI Chatbot

Improve Conversion Rate by QuickCEP AI Chatbots

POWR: Live Chat

Customer support live chat in real-time w/ Facebook Messenger.

QuickCEP: Live Chat&AI Chatbot

Improve Conversion Rate by QuickCEP AI Chatbots

Rating

Rating

136 Reviews
7.6
82 Reviews
7.9

Pricing

Pricing

  • $5.49-$89.99 / Month
  • Free Plan Available
  • $49-$899 / Month
  • Free Plan Available

Features

Features

  • Customizable design
  • Automated messages
  • Instant live chat
  • Custom chat settings
  • Mobile notifications
  • Shopify integration
  • Real-time tracking
  • Ai chatbots
  • Omnichannel live chat
  • Customer data platform
  • Targeted campaigns

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Pros

Pros

  • Provides real-time customer support via Facebook Messenger
  • Easy installation directly into Shopify without any coding required
  • Allows customization to match personal branding
  • Automated chat initiation enhances user experience
  • Instant notifications to promptly address customer inquiries
  • Helps in staying competitive, closing more sales, and retaining customers
  • Customizable chat settings, including triggers, delay, bubble icon, and button text
  • Option to set an automated personal message upon starting a chat
  • Fully customizable design, including avatar, colors, shape, and position
  • Improves operational efficiency and customer service.
  • 24/7 AI chatbot support for instant responses.
  • Omnichannel live chat integrates multiple communication platforms (Instagram, Messenger, Email, WhatsApp, TikTok Shop).
  • Real-time customer behavior tracking for deeper insights.
  • Easy integration with Shopify and other platforms.
  • Powerful AI functions for personalized customer interactions.
  • Segmentation and targeting for email marketing and pop-up campaigns.
  • Intuitive and easy-to-use user interface.
  • Responsive and helpful customer support team.
  • Multi-language support for seamless communication with international customers.
  • Reduces response times and boosts customer satisfaction.
  • Aggregates and manages messages from various sources in real time.
  • Flexible and powerful CRM integration.

Cons

Cons

  • Dependence on Facebook Messenger may not suit all businesses
  • Potential privacy concerns associated with Facebook's platform
  • Limited to Shopify integration, potentially excluding other e-commerce platforms
  • May require continuous active monitoring to respond quickly
  • Frequent product updates can cause delays in accessing new functionalities.
  • Suggestions for more advanced email marketing features and deeper integrations.
  • The need for prompt synchronization of new feature updates to allow timely preparations.

Launched

Launched

Dec 01, 2017
Jan 04, 2022

Developer

Developer

Apps:

32

Average Rating:

4.4

Reviews:

5,201

Apps:

1

Average Rating:

4.8

Reviews:

82

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