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UserLoop Surveys & Feedback logo

UserLoop Surveys & Feedback

Learn what your customers want, and where they're coming from.

POWR: Customer Comments logo

POWR: Customer Comments

Build trust with customer comments and feedback on your store.

UserLoop Surveys & Feedback logo

UserLoop Surveys & Feedback

Learn what your customers want, and where they're coming from.

POWR: Customer Comments logo

POWR: Customer Comments

Build trust with customer comments and feedback on your store.

Rating

Rating

30 Reviews
9.1
134 Reviews
9.1

Pricing

Pricing

  • $29-$229 / Month
  • Free Plan Available
  • 14 Days Free Trial
Try for Free More info
  • $4.49-$89.99 / Month
  • Free Plan Available
Try for Free More info

Features

Features

  • Multi-language support
  • Customer satisfaction tracking
  • Csv export
  • Email surveys
  • Checkout surveys
  • Ai question writing
  • Response analysis
  • Identify customer segments
  • Product improvement
  • Abandoned cart surveys
  • Response incentives
  • Email alerts
  • Customizable layout
  • Image uploads
  • Review display
  • Customer comments
  • Comment moderation
  • Auto-responder message

Screenshots

Screenshots

UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot
+ 4 more
UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot
POWR: Customer Comments screenshot POWR: Customer Comments screenshot POWR: Customer Comments screenshot POWR: Customer Comments screenshot
+ 1 more
POWR: Customer Comments screenshot

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Pros

Pros

  • Comprehensive survey capabilities at multiple points in the customer journey (checkout, cart abandonment, delivery, etc)
  • AI assistance for writing survey questions and analyzing customer responses
  • Automatic translation into 100+ languages, broadening accessibility
  • Ability to identify high-value customer segments and track customer satisfaction
  • Supports checkout extensibility and various survey delivery methods (email, link)
  • Options to incentivize responses with discount codes and gift cards
  • Export survey response data to CSV for further analysis
  • AI-powered analytics segment responses by spend, AOV, and customer profile
  • Builds trust and confidence by showcasing customer feedback and comments on product pages
  • Improves social proof, potentially leading to increased sales
  • Provides insights from customer feedback to enhance the user experience
  • Offers comment moderation features, including approval or denial before posting
  • Sends instant email alerts when new comments are received
  • Allows commenters to upload images, enhancing social proof
  • Provides customizable options for colors, fonts, layout, and styling to match the brand
  • Receives positive feedback for exceptional customer service and support

Cons

Cons

  • Potential complexity in setting up and managing multiple surveys across different stages
  • Dependence on AI accuracy for writing effective survey questions and analyzing responses
  • Possible language translation inaccuracies, despite the wide range

Categories

Categories

Launched

Launched

Mar 21, 2021
Sep 13, 2015

Developer

Developer

Built by UserLoop

Apps:

1

Average Rating:

5

Reviews:

30

Built by POWR.io

Apps:

32

Average Rating:

4.4

Reviews:

5,200

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