RT: Instant FAQ, Help Center

Build a help center with unlimited FAQs to reduce support time

Corner FAQ Page & Help Center

FAQ Page, FAQ Accordions, Product FAQ, Helpdesk/Support Corner

RT: Instant FAQ, Help Center

Build a help center with unlimited FAQs to reduce support time

Corner FAQ Page & Help Center

FAQ Page, FAQ Accordions, Product FAQ, Helpdesk/Support Corner

Rating

Rating

98 Reviews
7.9
143 Reviews
8

Pricing

Pricing

  • $5.99-$11.99 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Quick setup
  • Unlimited faqs
  • Integrated chats
  • Easy setup
  • Translation support
  • Fully customizable
  • Drag & drop
  • Rich text editor
  • Product-specific faqs
  • Organize by category
  • Help widget
  • Migration support
  • User experience

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Pros

Pros

  • Efficient and easy-to-use system for customers to find answers quickly
  • Ability to add unlimited FAQs to your website
  • Reduces customer support time
  • Increases customer trust, purchase awareness, and sales
  • Integrates with popular chat platforms like WhatsApp, Facebook Messenger, Telegram, Skype, Viber, and Zalo
  • Easy to set up and use, making the website look professional according to user review
  • Easy to install with no liquid code editing needed
  • Rich text editor with HTML and Markdown support for creating FAQ articles
  • Drag & Drop re-ordering of FAQ articles
  • Fully customizable FAQ page to match branding with icon packs and themes
  • Supports translation with auto-translation into 20 languages and multilingual FAQ content management
  • Ability to organize FAQs into categories like Shipping, Returns, Product related FAQs
  • Assign FAQs to be shown in specific product pages as an accordion
  • Unique help widget with built-in contact options for WhatsApp/Email
  • Free migration service for existing FAQs from old apps
  • Designed to provide a great user experience for customers

Cons

Cons

  • Limited information on advanced customization options
  • Potential dependency on app developers for significant customization or troubleshooting
  • No mention of integration with other customer support tools or CRMs
  • The app may have a learning curve for users who are not familiar with rich text editors or HTML/Markdown
  • Lack of detailed information about the pricing model and potential hidden costs

Categories

Categories

Launched

Launched

Feb 07, 2021
Jan 13, 2021

Developer

Developer

Apps:

15

Average Rating:

4.7

Reviews:

4,397

Apps:

2

Average Rating:

4.9

Reviews:

512

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