Compare RT: Post Purchase Survey vs Census: Customer Surveys

Name: Census: Customer Surveys
Brand: Vervaunt

RT: Post Purchase Survey

Implement a Post-Purchase Survey to Boost Ecommerce Sales.

Census: Customer Surveys

Onsite & Post-Purchase Surveys for Attribution, Insight & More

RT: Post Purchase Survey

Implement a Post-Purchase Survey to Boost Ecommerce Sales.

Census: Customer Surveys

Onsite & Post-Purchase Surveys for Attribution, Insight & More

Rating

78 Reviews

7.4

23 Reviews

8.2

Pricing

Install App More info

Features

Customisable survey questions
Survey revenue analysis
Works with all themes
Pop-up types: quizzes, surveys
Managing pop-ups: a/b testing

Segmentation options
Rule-based questions
Ai-powered dashboard
Actionable recommendations
Attribution insights
Brand sentiment analysis
User discovery feedback
Submission reports

Screenshots

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Pros

Customizable survey questions allow tailored feedback
Survey revenue analysis helps link customer feedback to sales
Works with all themes ensuring compatibility with various ecommerce sites
Pop-up types include quizzes and surveys, offering versatility
A/B testing for managing pop-ups enhances optimization
Helps understand your customers' experience for better product creation

Cost-effective solution compared to other platforms
Easy to set up and use, with quick installation
Provides valuable insights into customer base, marketing efforts, and site issues
AI-powered dashboard with actionable recommendations
Ability to segment questions by various ecommerce variables such as device, shipping address, and product type
Good customer support and responsiveness post-implementation
No performance impact on the store, as officially tested by Shopify

Cons

Potential for survey fatigue among customers due to frequent pop-ups
Additional setup required to customize surveys for specific needs
May not integrate seamlessly with all third-party ecommerce tools
Survey results are reliant on customer willingness to participate

Limited user feedback available for comprehensive analysis
Potential learning curve for utilizing AI-powered analytics optimally

Launched

Mar 02, 2021

Jul 21, 2021

Developer

Built by Shopify

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Built by Vervaunt

Apps:

Average Rating:

Reviews:

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Compare RT: Post Purchase Survey vs Census: Customer Surveys

RT: Post Purchase Survey

Census: Customer Surveys

RT: Post Purchase Survey