Compare Extend Post‑Purchase Solutions vs RT: Post Purchase Survey

Name: RT: Post Purchase Survey
Brand: Shopify

Extend Post‑Purchase Solutions

Grow revenue and loyalty with product and shipping protection.

RT: Post Purchase Survey

Implement a Post-Purchase Survey to Boost Ecommerce Sales.

Extend Post‑Purchase Solutions

Grow revenue and loyalty with product and shipping protection.

RT: Post Purchase Survey

Implement a Post-Purchase Survey to Boost Ecommerce Sales.

Rating

21 Reviews

7.1

78 Reviews

7.4

Pricing

Install App More info

Features

Generate incremental revenue
Product and shipping protection
Fast claim process
Boost profit margins
Tailored protection programs

Customisable survey questions
Survey revenue analysis
Works with all themes
Pop-up types: quizzes, surveys
Managing pop-ups: a/b testing

Screenshots

Extend Post‑Purchase Solutions screenshot

+ 3 more

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Pros

Generates incremental revenue that boosts the bottom line
Improves profit margins on every transaction
Enhances customer experience by protecting customers from damage and loss
Creates long-term brand loyalty and repeat buyers with fast and easy resolutions
Offers tailored programs that fit specific industries and product lines
Processes 98% of claims in 90 seconds or less, leading to high customer satisfaction
Operates at zero cost to the business, resulting in pure profit

Customizable survey questions allow tailored feedback
Survey revenue analysis helps link customer feedback to sales
Works with all themes ensuring compatibility with various ecommerce sites
Pop-up types include quizzes and surveys, offering versatility
A/B testing for managing pop-ups enhances optimization
Helps understand your customers' experience for better product creation

Cons

Dependence on third-party service which may introduce potential reliability issues
Customer reliance on the app for protection can reduce the perceived responsibility of the business for damaged or lost products
Potential complexity in integrating app features with existing systems
Lack of detailed feedback from a wide user base on long-term performance due to the general nature of provided reviews

Potential for survey fatigue among customers due to frequent pop-ups
Additional setup required to customize surveys for specific needs
May not integrate seamlessly with all third-party ecommerce tools
Survey results are reliant on customer willingness to participate

Launched

Nov 17, 2021

Mar 02, 2021

Developer

Built by Extend

Apps:

Average Rating:

4.3

Reviews:

Built by Shopify

Apps:

1446

Average Rating:

2.9

Reviews:

42,206

Make Your Choice

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Compare Extend Post‑Purchase Solutions vs RT: Post Purchase Survey

Extend Post‑Purchase Solutions

RT: Post Purchase Survey

Extend Post‑Purchase Solutions