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UserLoop Surveys & Feedback logo

UserLoop Surveys & Feedback

Learn what your customers want, and where they're coming from.

Asklayer Survey & NPS for pros logo

Asklayer Survey & NPS for pros

Highly customizable & low-friction surveys get more answers

UserLoop Surveys & Feedback logo

UserLoop Surveys & Feedback

Learn what your customers want, and where they're coming from.

Asklayer Survey & NPS for pros logo

Asklayer Survey & NPS for pros

Highly customizable & low-friction surveys get more answers

Rating

Rating

30 Reviews
9.1
109 Reviews
8.9

Pricing

Pricing

  • $29-$229 / Month
  • Free Plan Available
  • 14 Days Free Trial
Try for Free More info
  • $29-$89 / Month
  • 7 Days Free Trial
Try for Free More info

Features

Features

  • Multi-language support
  • Customer satisfaction tracking
  • Csv export
  • Email surveys
  • Checkout surveys
  • Ai question writing
  • Response analysis
  • Identify customer segments
  • Product improvement
  • Abandoned cart surveys
  • Response incentives
  • Unlimited surveys
  • Advanced targeting
  • On-site surveys
  • Tag users
  • Coupon generation
  • Deep integrations
  • Per-question reporting
  • In-app charts
  • Export raw data
  • 15+ question types
  • Skip logic
  • Question randomization
  • Nps and csat
  • Cross tabs analysis
  • Automatic email followup

Screenshots

Screenshots

UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot
+ 4 more
UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot
Asklayer Survey & NPS for pros screenshot Asklayer Survey & NPS for pros screenshot Asklayer Survey & NPS for pros screenshot Asklayer Survey & NPS for pros screenshot
+ 2 more
Asklayer Survey & NPS for pros screenshot Asklayer Survey & NPS for pros screenshot

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Pros

Pros

  • Comprehensive survey capabilities at multiple points in the customer journey (checkout, cart abandonment, delivery, etc)
  • AI assistance for writing survey questions and analyzing customer responses
  • Automatic translation into 100+ languages, broadening accessibility
  • Ability to identify high-value customer segments and track customer satisfaction
  • Supports checkout extensibility and various survey delivery methods (email, link)
  • Options to incentivize responses with discount codes and gift cards
  • Export survey response data to CSV for further analysis
  • AI-powered analytics segment responses by spend, AOV, and customer profile
  • Highly customizable surveys
  • Low-friction survey experience increases response rates
  • Clear actionable feedback assists in making good business decisions
  • Per-question reporting with in-app charts
  • Ability to export raw data for custom analysis
  • Unlimited surveys and question pages
  • 15+ question types available
  • Advanced features such as targeting rules, skip logic, question randomization, and coupon generation
  • Post-purchase surveys and NPS, CSAT capabilities
  • Integration with Shopify and webhooks
  • Automatic email follow-up surveys
  • On-site surveys with advanced per-page, per-product, and user-based targeting
  • Tag users based on answers to enhance marketing efforts

Cons

Cons

  • Potential complexity in setting up and managing multiple surveys across different stages
  • Dependence on AI accuracy for writing effective survey questions and analyzing responses
  • Possible language translation inaccuracies, despite the wide range

Categories

Categories

Launched

Launched

Mar 21, 2021
Dec 04, 2023

Developer

Developer

Built by UserLoop

Apps:

1

Average Rating:

5

Reviews:

30

Built by PEAKDIGITAL

Apps:

2

Average Rating:

5

Reviews:

222

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